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RETURN AND REFUND

Return and Refund

Return and Refund


The customer has by law 14 days to return what purchased.

You can exercise the right to receed using the following form:

Registered mail to/from or PEC with digital signature

TOP OF THE FORM

Respectable: ...........
address .........
postal code and city ........
[PEC ........]
Object: exercising the right to receed ................., .............. My self the undersigned (name and surname and phone-number of whom has subscribed the agreement) intends to exercise the right, on the basis of the legislative decree. 206/2005 art.52 and on, to receed from the agreement n. ....... my self the undersigned on the date .......... through your website (or from the hotel ......., from own house, on the street, ect.) As well, it is requested the restitution of the amount of.......euros, payed in deposit (or payed in advance) with the following payment methods (bank payments, money order or restitution of the promissory) within 14 days from the receivement of this. In faith, (signature)....................................

BOTTOM OF FORM

Cannot exercise the right to receed:

  • custom made or personalised goods;
  • quickly perishable goods;
  • sealed goods that are not to be returned (due to hygenic or health protection matters) once opened;
  • services after the completed performance (if there is explicit agreement by the client and acceptance of loss of the right to receed.);
  • digital contents through a non material support if the fulfillment has begun (if there is explicit accordance from the client).